Last updated: 27 July 2026
Who we are
Capital Roofing Centre Ltd (“we”, “us”, “our”) operates this website, capitalroofingcentre.co.uk. We supply roofing materials and related products to domestic and trade customers throughout Stoke-on-Trent, Staffordshire and Cheshire.
Registered address: Capital Roofing Centre Ltd, Salem Street, Stoke-on-Trent, Staffordshire, ST1 5PR
Telephone: 01782 287 515
Email: [email protected]
For the purposes of UK data protection law (the UK GDPR and the Data Protection Act 2018), we are the data controller of the personal information collected through this website.
What information we collect
- Information you give us — when you use our contact form, request a quote, telephone us or email us, we may collect your name, email address, telephone number, delivery address and the details of your enquiry or order.
- Information collected automatically — our hosting provider and security systems record technical data such as IP address, browser type and pages visited, in server logs, for security and troubleshooting purposes. Cookies are covered in our separate Cookie Policy.
How we use your information
We use your personal information to:
- respond to enquiries and provide quotations (legal basis: taking steps at your request before entering into a contract);
- fulfil orders and arrange deliveries (legal basis: performance of a contract);
- keep records we are required to keep, for example for tax purposes (legal basis: legal obligation);
- maintain the security of our website and business (legal basis: legitimate interests).
We do not sell your personal information, and we do not use it for automated decision-making or profiling.
Who we share it with
We only share personal information where necessary to run our business — for example with delivery partners to fulfil your order, with our website hosting and email service providers, and with our professional advisers. All providers are required to protect your information and use it only on our instructions. We do not transfer your personal information outside the UK except where a provider does so with appropriate safeguards in place.
How long we keep it
Enquiry correspondence is kept only as long as needed to deal with your enquiry and for a reasonable period afterwards. Records relating to orders are kept for six years to meet accounting and legal requirements.
Your rights
Under UK data protection law you have the right to:
- request access to the personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete your information where there is no good reason for us to keep it;
- object to, or ask us to restrict, our processing of your information;
- ask us to transfer your information to another organisation.
To exercise any of these rights, contact us at [email protected] or on 01782 287 515. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.